When will I receive my order? Items ordered at storeforvenus.com are typically processed within 2 BUSINESS DAYS after the order is placed. Therefore, orders placed on Friday, Saturday or Sunday would be processed by Monday or Tuesday. Please be aware that if you order via overnight or 2-day shipping, that you will not necessarily receive the item overnight or within 2 days of placing the order. The order will be processed first, than shipped via whichever method you choose. This means that an overnight delivery can take up to 2 or 3 days to arrive to your address.(Most items are always in stock).
Canadian residents please allow 3-10 days for delivery.
For international orders please allow 1-3 weeks for shipment.
For expedited shipment please use our various UPS shipment options. Is my information kept discreet.
Yes, very discreet. We keep all our customer records confidential, we never sell our customer lists to anyone. We do not send unsolicited mail. We maintain an e-mail list that we use to inform our customers about new products and offer special discount to list members. You can - at any time - add or remove your name from this list. What carrier service do you use?
We use USPS Priority Mail and United Parcel Service (UPS). Can I order an express delivery?
Yes, UPS Next Day (next business day), and UPS 2nd Day (second business day). UPS will deliver to street address only. You must include your residential phone number with your order. Are items being shipped discreetly?
Yes, we ship all items in a plain box . Can I order from overseas?
Yes, we ship world-wide.
Worldwide $14 first item + $3 Each additional item
UPS express Worldwide(1-3 days) $34 for the first item + $6 Each additional item
Is it safe to submit my Credit Card Information?
Yes, our order form is a secure document. The order form and any information included are encrypted for privacy while in transit.
A quick note about Secure Ordering:
On-line commerce transactions are processed through Secure Socket Layer (SSL) encryption. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Tens of millions of orders are processed through this industry standard technology safely, over the internet, without credit card fraud. As a reference, on-line purchases with SSL are safer than over the telephone credit card charging.
How will you show on my credit card statement?
Venus Advertising. What format are the videos in?
VHS NTSC. Sorry, but no Pal tapes are available. How old do I need to be to order?
21 years or older. We will not ship to minors. I want to order, but don't have a credit card. what can I do?
We accept Money Orders and Checks as well.
Please mail payment and order form to:
Store for Venus
12081 w Alameda Parkway #239
Lakewood CO. 80228
Make checks payable to:
Store For Venus What are your business hours?
10 A.M. to 6 P.M. Mon.-Fri. CT
What is your return policy?
You are welcome to return any unopened items within 30 days for any item that is defective, for a full refund.
Returns after 30 days from delivery
- If you return anything more than 30 days after delivery, we will charge you restocking fee (10% of item)
- Sorry, we don't accept any returns more than 60 days after the delivery date
Return of toys
You are welcome to return any item that is defective within 30 days from delivery.
Sorry, we cannot accept any returns of opened or used toys. CUSTOMER SERVICE:
We believe in old fashion customer care, and we put our
customers satisfaction at the top of our priorities. You can always contact us via:
Snail Mail:
Store for Venus
12081 w Alameda Parkway #239
Lakewood CO. 80228
Email: venusrus06@aol.com
Phone: 1-866-908-3687 HOW TO ORDER:
View images to determine style and color required.
Visit customer services to confirm purchase terms.
To finish your shopping proceed to check out and enter the information requested to complete your transaction.
Please have your credit card details in hand.
Once your credit card is approved for payment we will be notified at once, so the item(s) ordered can be prepared for shipment.
Orders are shipped out within 2 days of order unless out of stock.
If an item is out of stock we will email you, to advise when the item will be available.
All purchases are backed by our 30 day no-quibble guarantee.
Please visit customer services for information.
If you have any problems with this web site or wish to make a constructive comment please email venusrus06@aol.com |
